drinksmuchcoffee wrote:It seems everyone here makes the assumption that "automation" implies that the human operators cannot or will not be technically sophisticated, or at least not very technically sophisticated.
Not so much "cannot" or "will not," but "don't need to be."
Bureaucracies being what they are, "don't need to be" means "why spend money and time on something they don't need."
There will be some very technically sophisticated people -- Shannon Foracker, for example -- but between the bureaucracy and human nature, most people are only going to be as knowledgeable as they need to be.