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Copyright Problems?

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Re: Copyright Problems?
Post by SWM   » Fri Jan 30, 2015 5:21 pm

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fallsfromtrees wrote:
SWM wrote:Heh...that's where you need good metadata and a very user-friendly interface, or knowledgable assistance like yourself. There is an occasional joke on library mailing lists about people looking for "the blue book", and half-serious discussions about whether it would be useful for public libraries to make the color of the cover accessible in the catalog. My local library recently had a display of "blue books". :lol:

Is that blue as the color or blue as in off color :mrgreen:

:) That was blue as in blue colored book covers.
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Re: Copyright Problems?
Post by Louis R   » Fri Jan 30, 2015 10:33 pm

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The beauty of it is that there's an excellent chance that if you collected every book in the store with "Mercy" in the title, this alleged person would reject them all and complain loudly about not stocking the books people want. All because what she was really looking for was a Mercy Thompson book - none of which have the word in the title :)

SWM wrote:
Olegreyowl wrote:Oh yeah books can have the same title. :roll: I get people in the store (work at Barnes and Noble) all the time "I'm looking for a book called Mercy". Me "Sure, now there are several authors who have used that title. Do you know the authors name or would you recognize it if I read it to you?" Them "No, it's just called Mercy, my friend told me about it." Me "Ok, well what's it about maybe I can narrow down the category." Them getting angry now "I don't remember. Look just show me the section where all the Mercy books are and I'll go through them." Me "Well ma'am the books are organized by category and then by author so all the books called Mercy won't be shelved together. Is there any information about the book you can remember?" Them "You're no help I'll just go elsewhere." True story.... :| Working at a book store is good in a lot of ways but you really get to see a LOT of stupid.

Heh...that's where you need good metadata and a very user-friendly interface, or knowledgable assistance like yourself. There is an occasional joke on library mailing lists about people looking for "the blue book", and half-serious discussions about whether it would be useful for public libraries to make the color of the cover accessible in the catalog. My local library recently had a display of "blue books". :lol:
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Re: Copyright Problems?
Post by jgnfld   » Sun Feb 01, 2015 3:42 am

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Simple solution: Just confidently lead the customer to a hard cover version of one of the books with the right title. They CAN'T blame you for for selling them what they asked for!!!

Olegreyowl wrote:Oh yeah books can have the same title. :roll: I get people in the store (work at Barnes and Noble) all the time "I'm looking for a book called Mercy". Me "Sure, now there are several authors who have used that title. Do you know the authors name or would you recognize it if I read it to you?" Them "No, it's just called Mercy, my friend told me about it." Me "Ok, well what's it about maybe I can narrow down the category." Them getting angry now "I don't remember. Look just show me the section where all the Mercy books are and I'll go through them." Me "Well ma'am the books are organized by category and then by author so all the books called Mercy won't be shelved together. Is there any information about the book you can remember?" Them "You're no help I'll just go elsewhere." True story.... :| Working at a book store is good in a lot of ways but you really get to see a LOT of stupid.
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Re: Copyright Problems?
Post by JeffEngel   » Sun Feb 01, 2015 10:44 am

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jgnfld wrote:Simple solution: Just confidently lead the customer to a hard cover version of one of the books with the right title. They CAN'T blame you for for selling them what they asked for!!!

Preferably the one with the largest profit margin, and/or the one that isn't selling otherwise.

If someone insists on being stupid, it's sad not to make money off it.
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Re: Copyright Problems?
Post by fallsfromtrees   » Sun Feb 01, 2015 12:10 pm

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JeffEngel wrote:
jgnfld wrote:Simple solution: Just confidently lead the customer to a hard cover version of one of the books with the right title. They CAN'T blame you for for selling them what they asked for!!!

Preferably the one with the largest profit margin, and/or the one that isn't selling otherwise.

If someone insists on being stupid, it's sad not to make money off it.

Unfortunately - it's a short term solution. Most of them will take the book home, start to read it, and then bring it back, complaining that the stupid clerk sold him the wrong book, and ask for a refund. And then go through the whole process again. And to paraphrase Heinlein:
...shooting him will afford you only a momentary pleasure, and is bound to get you talked about
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Re: Copyright Problems?
Post by Rajani Isa   » Mon Feb 02, 2015 4:48 am

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jgnfld wrote:They CAN'T blame you for for selling them what they asked for!!!

Never worked in retail, or do you also chant this while having nightmares at night? :lol:
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