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[Davidweberstore] Looking for help :)

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[Davidweberstore] Looking for help :)
Post by Leonhart   » Thu Feb 13, 2014 5:56 am

Leonhart
Ensign

Posts: 10
Joined: Thu Feb 13, 2014 5:50 am

Hello everyone,

First post here, so let's start with a small introduction. I'm a 26 y.o. french Honorverse fan, currently living in Germany. I discover the saga roundabout ten years ago, and I love it ever since :)

In this regard, I decided to get some merchandising from the davidweberstore (some T-shirts and a book), but I actually never received it. That was back in September 2013.

I tried to contact the people in charge several time but never managed to have an answer. So I though about trying it here.

So if anybody could help me on this topic, it would be much appreciated !

Thanks :)
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Re: [Davidweberstore] Looking for help :)
Post by Duckk   » Thu Feb 13, 2014 7:17 am

Duckk
Site Admin

Posts: 4200
Joined: Sat Aug 08, 2009 5:29 pm

Can you send your relevant order information to genarobinson@davidweber.net and duckk@davidweber.net? We'll look into it.
-------------------------
Shields at 50%, taunting at 100%! - Tom Pope
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Re: [Davidweberstore] Looking for help :)
Post by Leonhart   » Thu Feb 13, 2014 8:11 am

Leonhart
Ensign

Posts: 10
Joined: Thu Feb 13, 2014 5:50 am

Done !

Thanks for your help :)
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Re: [Davidweberstore] Looking for help :)
Post by Duckk   » Fri Feb 14, 2014 4:23 pm

Duckk
Site Admin

Posts: 4200
Joined: Sat Aug 08, 2009 5:29 pm

Just to let you know, the winter storm on the Atlantic coast has been playing merry hell with Gena. She is on the case, so there'll be more information in a few days.
-------------------------
Shields at 50%, taunting at 100%! - Tom Pope
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Re: [Davidweberstore] Looking for help :)
Post by Leonhart   » Mon Mar 03, 2014 8:17 am

Leonhart
Ensign

Posts: 10
Joined: Thu Feb 13, 2014 5:50 am

Just to let you know, the winter storm on the Atlantic coast has been playing merry hell with Gena. She is on the case, so there'll be more information in a few days.


Unfortunately, I haven't heard anything yet.
Do you have more information about my case ?

Thanks in advance.
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Re: [Davidweberstore] Looking for help :)
Post by Duckk   » Mon Mar 03, 2014 8:19 am

Duckk
Site Admin

Posts: 4200
Joined: Sat Aug 08, 2009 5:29 pm

Will poke Gena again.
-------------------------
Shields at 50%, taunting at 100%! - Tom Pope
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Re: [Davidweberstore] Looking for help :)
Post by Duckk   » Mon Mar 03, 2014 7:13 pm

Duckk
Site Admin

Posts: 4200
Joined: Sat Aug 08, 2009 5:29 pm

Gena sent you an email before, and resent it today. Did you get it?
-------------------------
Shields at 50%, taunting at 100%! - Tom Pope
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Re: [Davidweberstore] Looking for help :)
Post by Leonhart   » Wed Mar 05, 2014 4:01 am

Leonhart
Ensign

Posts: 10
Joined: Thu Feb 13, 2014 5:50 am

Humm, something is weird here because I never received anything. I am glad I posted here.

Maybe the email server is blocking the mail or the address you got is wrong so please find it bellow :

baptiste_grand@hotmail.fr

If you could contact me there, that would be perfect.

Thanks again for your cooperation :)
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Re: [Davidweberstore] Looking for help :)
Post by Duckk   » Thu Mar 06, 2014 3:26 pm

Duckk
Site Admin

Posts: 4200
Joined: Sat Aug 08, 2009 5:29 pm

Ok, Gena promises to send the email today. Sharon's surgery has been keeping her busy, but she promises to send the email tonight (US eastern standard time). Since you say you're in Europe, you should be getting this by your morning.
-------------------------
Shields at 50%, taunting at 100%! - Tom Pope
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Re: [Davidweberstore] Looking for help :)
Post by Leonhart   » Fri Mar 14, 2014 9:58 am

Leonhart
Ensign

Posts: 10
Joined: Thu Feb 13, 2014 5:50 am

Hi again,

Ok, I think there's something crazy going on because I haven't received any emails, and I don't think it is because you haven't sent them.

I have no idea of how ye can settle this. Through PM or over the forum ?

Thanks,
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